Privacy Policy
This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and app.
We are committed to protecting your personal data and your rights under the General Data Protection Regulation (GDPR) and other applicable laws. If you have any questions or concerns, please contact us at [email protected].

1. Who We Are
YarnPixel (“we,” “us,” or “our”) operates the YarnPixel website (hosted on WordPress via GoDaddy) and the YarnPixel app (available on Apple’s App Store).
2. What Information We Collect
We may collect and process the following categories of information:
- Information you provide directly
- When you submit a form to contact us, submit a feature request, or raise a support ticket.
- Information includes your name, email address, and any additional information you choose to provide.
- Automatically collected data
- Through cookies and tracking technologies to measure site and app performance, engagement, and user metrics (this may include data such as IP address).
- Third-party collected data
- Interaction with third-party tools such as Google Analytics, Google Search Console, and Google Admob.
3. How We Use Your Information
We use your information for the following purposes:
- To respond to feature requests, support queries, and other contact made via our web forms.
- To communicate with you via email regarding your queries or submissions (email services are hosted by Apple via iCloud).
- To analyze and improve the performance and user experience of our website and app.
- To manage advertising through Google Admob on the app.
- To promote our services via social media, marketing, and third-party platforms.
- To comply with our legal obligations, and to exercise our rights as allowed under GDPR.
We will only use your data where we have a lawful basis to do so, including:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Our legitimate interests
4. Cookies and Tracking Technologies
Our website uses cookies, managed through CookieBot by Usercentrics.
These cookies may include:
- Necessary cookies (essential for site functionality)
- Analytical cookies (e.g., Google Analytics)
- Marketing and tracking cookies (e.g., Ad services)
You can manage or withdraw your consent to cookies at any time via our CookieBot settings on the website.
Please refer to our the Cookiebot tool (accessed by clicking on the ‘shield’ icon) for full details.
5. Storage and Processing of Information
- Website data, including form submissions, is stored securely on our GoDaddy-hosted WordPress server.
- Emails and communications are processed via Apple iCloud email services.
- Images processed in the app are handled entirely on-device and are not uploaded or stored by us.
- Ad services are provided by Google Admob. We do not have access to, or control over, data collected by Google Admob when users interact with ads. Please review Google’s Admob Privacy Policy for more details.
6. Third-Party Services
Our website and app may contain links to third-party websites, services, and platforms (e.g., ads served by Google Admob, external social media platforms).
We are not responsible for the privacy practices or content of these third parties.
We recommend that you read their privacy policies separately.
7. Embedded content from other websites
Content on this site may include embedded content (e.g. videos, images, articles, etc). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
8. International Data Transfers
Your information may be processed outside of the United Kingdom and the European Economic Area (EEA), for example by services such as Google or Apple. Where such transfers occur, we ensure appropriate safeguards are in place to protect your personal data in line with GDPR requirements.
9. Your GDPR Rights
Under the GDPR, you have the following rights:
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Right to Access: Request access to the personal data we hold about you.
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Right to Rectification: Request correction of inaccurate or incomplete data.
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Right to Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain circumstances.
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Right to Restriction: Request we restrict processing of your personal data in certain situations.
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Right to Data Portability: Receive a copy of your data in a structured, machine-readable format.
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Right to Object: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
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Right to Withdraw Consent: If we are processing your data based on your consent, you may withdraw it at any time.
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Right to Lodge a Complaint: You may file a complaint with a supervisory authority (for example, the Information Commissioner’s Office (ICO) in the UK).
To exercise any of these rights, please contact us at [email protected].
10. Third-Party Links
Our website, app, and ads may link to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
We encourage you to review this Privacy Policy periodically.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]